Service Manager - Heavy Diesel Trucks

Job reference - 35298

• A heavy diesel service supervisory background is essential
• Large international corporate with a superior facility
• Six figure ++ income

Access 30 years of our client relationships and connections and find your next job.


About the company
As one of New Zealand's more established heavy transport companies has necessitated the appointment of a Service Manager to manage their busy workshop located in Auckland.

The company is seeking a skilled and experienced Service Manager to grow their truck service operation which is aligned to one of the leading franchise truck brands here in Auckland.

The company is both the importer and distributor of trucks, light, medium, and heavy commercial vehicles for on and off road applications, along with buses, firefighting appliances, and defence vehicles.

The role

• The role involves full responsibility for the following:
• Previous experience as a Service Manager or Service Supervisor in the heavy diesel sector.
• Ensuring service sales targets are met
• Excellent organisational and leadership skills
• Managing the KPIs for technicians and motivating staff
• You will understand how to measure productivity, efficiency, control unapplied hours, and introduce other KPIs.
• Ability to grow the after sales business
• Managing unapplied hours and utilisation
• Knowledge of computerised Dealer Management Systems
• Lead and manage customer service initiatives
• Grow workshop business and business relationships
• Supervise all service staff, Warranty Advisors, Workshop Controller, and Foremen
• Budgeting and reporting
• Health and Safety compliance

A more detailed job description will be discussed at interview stage.


The person sought
A heavy diesel supervisory/service management background in heavy equipment or heavy commercial vehicles is sought. Applicants should have heavy diesel technical skills coupled with supervisory and leadership experience.

While it would be preferable to secure the skills of an experienced Service Manager, consideration will be given to Assistant Service Managers and those with similar backgrounds.


The rewards
Remuneration is by way of a generous base salary, incentives, and a company vehicle. There is also potential in the wider company for further career growth and the ability to work for an organisation that offer a supportive work environment.


How to apply
Applications from those based locally and those wishing to relocate from elsewhere within NZ are welcome.

Unfortunately, due to border closures, we cannot accept applications from offshore migrants at present. This vacancy is therefore only open to NZ citizens, residents, and those with current Work Visas.

If reading online, click the APPLY NOW section and submit your application online.

For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.

You can also email or visit our website at automotiveemployment.co.nz