Job reference - 36309

• Multifranchise dealership group
• Relevant automotive knowledge or prior service admin and/or warranty experience required
• Market related rates of pay

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The employer and the role
This multi-franchise group is looking to employ a Service Advisor/Warranty Administrator for their Richmond dealership in Tasman.

The main responsibility will be to fulfill Service Advisor duties by acting as the link between the workshop and the customers. You will also have be required to manage the warranty function.

Duties will include:

• Managing all service and warranty paperwork
• Invoicing
• Completing audit procedures
• Managing manufacturers dealer standards
• Changing dealer standards as required
• Closing and invoicing job cards to meet required deadlines
• Monitoring and amending claim status
• Handling queries and complaints along with management
• Additional support duties for the dealership as and when required

• Service admin and warranty claims experience in the automotive sector
• Solid computer skills
• An organised worker with strong attention to detail
• Professional presentation
• Ability to provide customer service at the highest level
• Sound automotive knowledge
• A team player happy to help out wherever required