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Service Advisor - Franchise Dealership

  • Must have recent, relevant motor industry experience
  • Prestige Euro franchise dealership
  • South Island location

Job reference - 3322

This prestige franchise dealer in the South Island seeks to employ an experienced individual to take out this Service Advisor vacancy.

About the company

This long established company is a multifranchise, prestige Euro dealership in Canterbury and a vacancy for a an experienced Service Advisor Advisor has emerged.

The role

The role of the Service Advisor involves booking in vehicles, discussing repair work carried out, and following up service bookings, along with a range of other duties. 

It is non-negotiable that candidates have former automotive experience, ideally within a franchise dealership environment.

Supporting a medium-sized team of technicians alongside other support personnel this front line role provides a direct interface between service customers and the workshop. You would be working closely with the Service Manager and Workshop Foreman planning workloads, processing warranties, advising on technical issues and the logistics of booking, and advising clients on incoming and completed service work. The role also involves identifying existing mechanical issues and explaining to the client why these repairs require attention. 

Skills sought

It is preferred that you come from a technical background, however, this is not essential. Additionally, this is not an entry level role - prior experience in a Service Advisor role is advantageous, however, you could have also gained experience working as a Workshop Service Advisor, Service Receptionist, Fleet Coordinator/Controller, or Warranty Administrator.

Due to the nature of the role, you will need to be professionally presented with sound verbal and written communication skills.

In return

You will be working in a modern, prestige franchise dealership. Remuneration will meet market rates and you will be part of a friendly, professional team.

How to apply

Click the APPLY NOW section and submit your application online.

We are recruiting for 100+ current vacancies across the board.

For more information on this ad or our full range of vacancies, contact your industry recruitment specialists at Automotive Employment (NZ) Ltd for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The International landline is +64 9 271 3200.

25 Sep 2018

Work Type:
Full Time
  • Automotive Trades >> Warranty Claims Administrator
  • Automotive Trades >> Service Advisor