NZ time:

Service Manager

Service Manager

Job Title: Service Manager
Contract Type: Permanent
Location: Taranaki
Reference: 204281
Contact Email:
Job Published: September 27, 2019 16:15

Job Description

Job reference - 204281
  • Opportunity to progress in your automotive career
  • Adventure paradise in New Zealand with low living costs
  • NZ owned, established franchise dealership with excellent facilities

Our client is an NZ owned, well established franchise dealership based in Taranaki and they are looking to fill a Service Manager vacancy.

About the role

You will lead a team of technicians and other relevant workshop / service staff.

Your duties will include, but not be limited to, the following: 
  • General workshop management
  • Provide guidance to service department personnel
  • Assisting technicians with technical queries
  • Maintain superior working relationships with staff and other managers
  • All related administration and reporting
  • Ensure customer issues / complaints are resolved in a timely and effective manner
  • Strong communication with the team and customers 
  • Increasing service sales and profitability
  • Managing productivity and efficiency
  • Ensure workflow runs smoothly
  • Motivating technicians to higher levels of achievement
  • Control of service operations
  • Client liaison
  • Overseeing health and safety as applicable to your department
  • Manage department and expenses

Skills required

It is essential that you have experience in the franchise automotive industry, however, it is not necessary that you have prior or current experience as a Service Manager. Those in a variety of roles in the automotive industry will be considered such as those in parts, workshop controllers, service advisors, assistant service managers etc., preferably with some form of supervisory experience.

You must also have proven mechanical/technical knowledge, as well as a grasp of the workings of a service department and solid computer skills.

In return

You will work with a friendly and professional team in a dealership with excellent facilities. Remuneration will match your skills and experience.

Additionally, the area offers a wide range of activities from trout fishing, skiing, tramping, climbing, mountain biking, and more which make this an adventure paradise.

How to apply

Applications are open to those already located in the Taranaki region as well as those wanting to relocate from other areas in New Zealand.

If reading online, click the APPLY NOW section and submit your application online. 

We are recruiting for 100+ current vacancies across the board.

For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The International landline is +64 9 271 3200.