Service Manager

Job reference - 36029

• Excellent package including travel, housing, and a car
• Nissan and Isuzu truck and light commercials
• Generous bonuses and incentives on offer

United Auto in the Solomon Islands
The Solomon Islands is an archipelago of over 900 islands located in the South Pacific Ocean, east of Papua New Guinea. It is home to a diverse population of over 600,000 people, with Melanesian, Polynesian, and Micronesian cultures. For those with an interest in the outdoors, the Solomon Islands is known for its natural beauty, with rainforests, beaches, and clear waters. The climate is tropical.

The people of the Solomon Islands are largely known for their hospitality and friendliness. This is a developing and diverse country with large infrastructure developments underway.

United Auto is in Honiara, the capital of the Solomon Islands, where this role is based, with Honiara itself home to a population of 93,000 people.

United Auto primarily focuses on Nissan and Isuzu trucks and light commercial vehicles. The company's service operations employ a medium sized team of technicians along with support staff.


The role at United Auto
Reporting to the General Manager, the Service Manager has direct reports including a Procurement Officer, customs staff, and a Service Advisor. There is also direct contact with the technical staff and clients.

Key job functions and accountabilities:
The Service Manager carries out a range of duties related to managing the service department and workshop including:

• Leading and supervising employees in the service departments
• Manage inventory levels and obsolescence
• Drive labour sales
• Focus on technician productivity and efficiency
• Accurately cost and close jobs
• Consistently achieve or exceed financial targets
• Manage department costs within budget
• Solving complex logistical and technical issues
• Optimising market share
• Working with staff to achieve great CRM
• Train technical staff and get stuck into the workshop and assist staff when required

The background sought
Ideally you will have operated as a Service Manager in a franchise dealership and an added bonus would be if you had some experience in the diesel sector, but this is not a requirement. Alternatively, you could have held a service supervisory role and possess the ability to motivate and drive a team and happy to roll up your sleeves and get your hands dirty when required.

You will have had exposure to service job workflow and have managed work in progress, with a strong, process driven, analytical, and detail-oriented nature.

It would be ideal to possess a knowledge of international trade and logistics and importing and/or possess experience with procurement but this is not essential.

United Auto is open to discussing backgrounds broadly in line with service in automotive or in the diesel sector.

Candidates should have an interest in engaging with the community and developing employees in addition to the duties noted.


Thee challenge and rewards
An attractive remuneration package, payable in US dollars, with plenty of incentive to consider medium term relocation is provided for. Housing is also provided along with a company car, annual return airfares, and various other benefits to be discussed at interview stage.


The application process
Click the apply section to upload your resume or visit automotiveemployment.co.nz and search ""Service Manager"

All applications will be acknowledged at the time of application and at the beginning of processing.

A confidential can be made by calling Russell Phillips on 027 479 0000 or Jo-Ann Robinson on 021 271 3201, or freephone within NZ 0800 67 57 47.

A full job description can be attained by contacting Russel or Jo.