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Service Advisor

Service Advisor

Job Title: Service Advisor
Contract Type: Permanent
Location: Auckland
Reference: 108422
Contact Name: Russell Phillips
Contact Email:
Job Published: June 18, 2019 14:45

Job Description

Job reference - 108422
  • Prior relevant automotive related experience is essential
  • Manukau based
  • Top franchise

The company requires the skills of a Service Advisor and is seeking applications from qualified technicians or experienced Service Advisors.

About the role

Involved in a range of duties such as booking in vehicles, dealing directly with customers, invoicing, and liaising between service customers and the workshop, handling inbound and outbound calls, allocating jobs to technicians, general admin, and data entry.

You would be working closely with the Service Manager and Workshop Foreman planning workloads, processing warranties and advising on technical issues and the logistics of booking and advising clients on incoming and completed service work.

The role also involves identifying existing mechanical issues and explaining to the client why these repairs require attention. Candidates not possessing technical backgrounds but who have previous service reception experience are also invited to apply.

You could be an existing workshop Service Advisor, service receptionist, fleet coordinator, controller, or warranty administrator. Alternatively, you could be a trade qualified technician looking to secure your first off tools vacancy. Regretfully this role is not open to those without motor industry experience.

What you will need
  • High standard of verbal and written communication skills
  • Solid administration skills
  • Good general computer knowledge
  • Professional standards of personal dress
  • A desire to be part of a well-run and efficient team
  • Remuneration is attractive for the right candidate
  • Knowledge of the automotive industry

How to apply

If reading online, click the APPLY NOW section and submit your application online.

We are recruiting for 100+ current vacancies across the board. 

For more information contact Russell Phillips for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The international landline is +64 9 271 3200.