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Service Advisor - Heavy Road Transport

Service Advisor - Heavy Road Transport

Job Title: Service Advisor - Heavy Road Transport
Contract Type: Permanent
Location: Tauranga
Reference: 121183
Contact Name: Kim Simpson
Contact Email:
Job Published: May 13, 2019 12:00

Job Description

Job reference - 121183
  • Based in a franchised dealership
  • Top package on offer
  • Use your automotive customer service skills to the full

We are looking for a Service Advisor to join a heavy diesel truck workshop in the Tauranga area.

The role

The successful applicant will be the liaison between the customers and the workshop. There is strong emphasis in this role on customer service ensuring the customers are kept up to date with the progress of their vehicle's repair / service.

Duties will include:
  • Making bookings for services and repairs
  • Front office duties, meeting and greeting customers and receiving of vehicles
  • Liaison between the workshop and customers regarding work in progress
  • Obtaining authority for additional repairs
  • Costing and invoicing of work carried out
  • Processing franchise warranty claims
  • Handling general service related queries 


The successful applicant for this role will have the following skills, experience, and attributes: 
  • Impeccable customer service skills
  • Previous experience as a Service Advisor in a franchise environment is preferred
  • Understanding of the heavy transport sector
  • A team player
  • Professional and positive work manner
  • Solid computer skills
  • Ability to multitask
  • Strong attention to detail and ability to work accurately at speed

In return

An excellent remuneration package is on offer for high end skills. You will be part of a friendly and productive team and have the potential to continue to grow and develop.

How to apply

If reading online, click the APPLY NOW section and submit your application online.

We are recruiting for 100+ current vacancies across the board.

For more information contact Kim Simpson for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The international landline is +64 9 271 3200.

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