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Service Advisor

Service Advisor

Job Title: Service Advisor
Contract Type: Permanent
Location: Auckland
Industry:
Reference: 631864
Contact Email: info@automotiveemployment.co.nz
Job Published: December 18, 2020 15:46

Job Description

Job reference - 631864
  • Work with a high-end premier vehicle brand
  • Use your excellent communication skills to engage with customers
  • Align yourself with a reputable, global company


Access 29 years of our client relationships and connections and find your next job.


We are seeking a strong customer service oriented individual to join a well-known vehicle franchise in Auckland as Service Advisor.


The role
This is an opportunity to align yourself with a well-respected company that is part of a wider global network of dealerships.

Duties would include:
  • Greeting customers and managing their requirements for servicing and repairs
  • Managing the daily workload and allocating jobs to technicians
  • Log and monitor jobs through the computer based booking system
  • Provide exceptional customer service and advice
  • Communicate with and provide accurate information to the workshop staff
  • Document warranties
  • Preparing and costing invoices
  • Liaise with the parts department on parts orders and deliveries


Skills sought
The ideal candidate would already be an experienced Service Advisor who has gained franchise dealership experience, particularly with a premium brand, though successful Service Administrators looking for career development would be considered.

The person we are looking for must possess great communication skills as well as the ability to recognise and solve challenging problems.

You must have previous franchise experience, ideally in a premium franchise dealership, as well as great organisational skills and the ability to build relationships.

Having an automotive trade qualification would be a huge bonus.


Rewards
This is a company that recognises the hard work of its team members and you will benefit from:
  • An attractive remuneration package
  • Ongoing training and development
  • Wider career opportunities
  • A fantastic working environment
  • Top class dealership facilities


How to apply
Unfortunately, due to border closures, we cannot accept applications from offshore migrants at present.

This vacancy is therefore only open to NZ citizens, residents, and those with Open Work Visas.

If reading online, click the APPLY NOW section and submit your application online.

For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The international landline is +64 9 271 3200.