Job reference - 1486940

• Audi, Volkswagen, and Skoda

• Award-winning company with multiple accolades acknowledging excellence

• Secure one of the most sought-after roles in Hawke's Bay

 
About Bayswater Vehicle Group
Since 1990 the Bayswater Vehicle Group have been Hawke's Bay's most trusted name in motoring with dealerships located in Napier and Hastings. Phenomenal growth has resulted from a combination of cohesive senor leadership coupled with a customer centric approach that delivers for the global brands this company represents.

Today no less than 18 brands across eight sites are proudly represented by Bayswater Vehicle Group. The brands include, Hyundai, Isuzu, Subaru, Suzuki, Nissan, BYD, MG, Audi, Volkswagen, Skoda, Volvo, Jaguar, Land Rover, BMW and MINI.
 
Bayswater Vehicle Group are an award-winning company with multiple accolades acknowledging excellence across a broad range of competencies.  Driving exceptional customer experiences across all areas of the business has powered the ongoing success of the group.
 
 
The role and its duties
As Sales Manager across new and used Audi, Volkswagen and Skoda vehicles, this front-line leadership role is responsible for new and used sales volumes and profitability. You will be actively involved in everything that relates to driving sales volumes forward.
 
This is not a back-room role - you will be at the front of the action assisting in closing sales, interacting with clients, assessing vehicles, and generally doing everything it takes to build volume and profit. 

• Team leadership & development: develop and mentor a high-performing sales team. Conduct daily and weekly sales meetings and implement ongoing training programs focused on product knowledge and selling skills. Encouraging systemised prospecting and outreach and expediting customer follow up.

• Community engagement: Both encouraging your sales team to get involved in the community and the sales manager personally getting involved in a wide range of community groups such as business groups, sporting groups, networking and other community focused engagement.

• Sales strategy & target achievement: alongside the Group General Sales Manager the position assists the GSM in executing strategic sales plans to achieve monthly, quarterly, and annual objectives for unit sales, gross turnover, and market share across both departments. Working with call centre teams to maximise leads and converting these into sales.

• Customer experience (CSI): act as the steward of our customer satisfaction index (CSI). Resolve escalations professionally and ensure every customer receives a seamless, elite delivery experience.

• Collaborative advertising: work with the marketing team to design and implement campaigns that drive leads and improve online and social media sales conversions.

• Reporting and use of DMS and other technology: Ensuring sales professionals are utilising DMS, CRM and other technology effectively.

• Pricing and appraisals; accurate pricing and appraisals of trade in vehicles and purchasing in the absence of vehicle buyers.

• National distributor engagement; responsible for ensuring warm effective relationships with the National Distributor and all associated staff.

• Inventory & stock management: maintain a high-impact dealership and showroom presentation. Monitor inventory levels daily to ensure an optimal mix of models, colours, and equipment based on market analysis. Accurate assessment of pre-owned vehicle trade ins and coordination with aftersales team on presentation of quality stock.

 
The skills and attributes sought

• Evidence of experience and superior performance in the role of Vehicle Sales Manager in a franchise dealership operation

• In depth knowledge of new and pre-owned sales vehicle operations

• Accomplished leadership skills demonstrating the ability to positively motivate and lead a medium to large sales team to achieve high volumes of new vehicle sales

• Accountability, integrity, and decency:the ability to take total ownership of the department's results and maintain the highest professional standards in every interaction

• The ability to contribute to strategic initiatives that lead to powerful development of sales volumes

• A passion for the VAG brands and the drive, commitment, and ethical standards that match Bayswater vehicle group drive for performance

• Superior communication skills and professional personal presentation

• Proficiency with Dealer Management Systems (DMS) and other technology related to the role such as Autoplay, other CRM related functions, and social media

• Customer-centric mindset: a "polished" and consultative style, focusing on building long-term relationships rather than just closing individual transactions

• A burning desire to deliver a customer experience that exceeds all expectations

 
The challenge and rewards
Bayswater Vehicle Group has a commanding presence in Hawke's Bay. This is an opportunity to be part of a large cohesive team representing a brand suite across volume to prestige vehicles.
 
Securing a role with an employer of choice in one of New Zealand's larger motor vehicle groups in the desirable location of Hawke's Bay is a rare opportunity, more so given the Audi, Volkswagen and Skoda brand presence New Zealand ownership of the group.
 
Remuneration provides for an attractive salary along with performance-based incentives. Given the scale of operations across the wider group, long term career development opportunities are also self-evident.
 
How to apply
Click the apply now section and upload your resume now. Bayswater Vehicles will have access to the CVs of all applicants.
 
A job description is also available by contacting Russell Phillips on 027 479 0000 or Keith Naude on 021 271 3202. Please also feel free to call for a confidential chat.