Job reference - 1169584

• Leading franchise dealership group
• Competitive remuneration
• Prior automotive parts experience required

 
Access 34 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991. Automotive Employment NZ has been awarded Sourcr Automotive Agency of the Year for the second year in a row (2024-2025).


About the role
We are seeking a motivated and customer-focused Automotive Parts Advisor to join a franchise dealership in their parts department.

This role is critical to supporting the service, sales, and workshop teams while also developing strong relationships with trade and retail customers in the area.
 
You will be responsible for supplying parts accurately and efficiently and managing inventory.
 
 
Key responsibilities

• Interpret parts requests and supply correct components for technicians, service advisors, and retail customers
• Provide exceptional customer service at the parts counter, over the phone, via email, and in person
• Order parts from manufacturers and suppliers, ensuring correct pricing and availability
• Receive, check, and process incoming stock and manage returns and credits
• Maintain accurate inventory records and assist with stock control and stocktakes
• Prepare quotes and invoices and process sales transactions
• Liaise closely with service, workshop, and sales departments to ensure smooth operations
• Promote parts products, specials, and campaigns, identifying upselling opportunities
• Ensure a clean, organised, and safe parts department
• Represent the dealership professionally when dealing with customers and attending industry events as required

 
Skills and experience

• Previous experience in an automotive parts role (dealership experience preferred)
• Strong knowledge of vehicle components and parts systems
• Experience using electronic parts catalogues and dealership DMS systems
• Proven customer service skills
• Excellent communication, negotiation, and customer service skills
• High attention to detail and strong organisational abilities
• Ability to work well under pressure in a fast-paced environment
• Current full driver's licence
• Self-motivated with a strong customer-first mindset
• Professional, reliable, and well presented
• Results-driven
• Team-oriented with a positive attitude

 
What's on offer

• Competitive remuneration package
• Ongoing training and manufacturer support
• Career development opportunities within a respected dealership group
• Supportive team environment and modern facilities

 
How to apply
Applications from those wanting to relocate from elsewhere within NZ are welcome. This role is not open to applications from those offshore requiring a work visa although applications from those already in New Zealand with Open Work Visas without restrictions will be considered.

If reading online, click the APPLY NOW section and submit your application online. For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: The international landline is +64 9 271 3200.

You can also visit the job board on our website to view further vacancies https://www.automotiveemployment.co.nz/jobs

Jobcorp owned companies include Jobcorp NZ Ltd, Jobcorp Immigration, and Automotive Employment NZ. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.

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