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Automotive Service Adviser

Automotive Service Adviser

Job Title: Automotive Service Adviser
Contract Type: Permanent
Location: Auckland Central
Industry:
Reference: 249744
Contact Email: info@automotiveemployment.co.nz
Job Published: November 27, 2019 12:01

Job Description

Job reference - 249744
  • Top franchise dealership in Auckland central
  • Prior related experience is required
  • Busy, front-line, technical support role
 
The home of one of New Zealand’s busiest service departments, this company is a multi-franchise dealership with superior leadership.
 
 
The role
 
This role involves a range of duties including dealing with customers to discuss repair work required and completed, booking in vehicles, invoicing, liaising with workshop staff, handling calls, assisting in job allocations, estimating costs, upselling additional services, as well as other general administrative and data entry duties.

The role also involves identifying existing mechanical issues and explaining to the client why these repairs require attention. Candidates not possessing technical backgrounds but who have previous service reception experience are also invited to apply.
 
 
Skills needed
 
You will require prior technical support skills and former experience as a Service Adviser, Warranty Administrator, Workshop Controller, or a similar technical support role in the automotive industry.
 
For New Zealand based candidates and NZ open work visa holders, we will consider experienced Service Advisers or technical support staff with or without a technical qualification. A motor industry background, however, is essential.
 
If considering offshore applications, you will need to possess a technical qualification and the automotive technical service support experience. Either this or have a valid visa.
 
The process will be to consider all NZ candidates before considering offshore applications, this is an Immigration NZ requirement.
 
 
Remuneration and career scope
 
Remuneration is targeted towards the top end of these roles with a contingent of incentives in addition to the salary. Other benefits on top of this make this a particularly enticing role; all the more so given the strong demonstrated career scope.
 
 
How to apply

If reading online, click the APPLY NOW section and submit your application online.

For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The international landline is +64 9 271 3200.