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Automotive Claims Assessor - Auckland

Automotive Claims Assessor - Auckland

Job Title: Automotive Claims Assessor - Auckland
Contract Type: Permanent
Location: Auckland
Reference: 126683
Contact Name: Kim Simpson
Contact Email:
Job Published: June 21, 2019 15:15

Job Description

Job reference - 126683
  • Off tools role using your mechanical knowledge
  • Office based on the North Shore of Auckland
  • Excellent salary package

About the company

Provident Insurance Corporation Limited is 100% New Zealand owned and driven with representation in every main centre of the country. The company focuses on mechanical breakdown, credit contract indemnity, and GAP and motor vehicle insurances through a national network of vehicle dealerships/authorised dealers.

The role

The position will be based in Takapuna, Auckland providing an excellent opportunity for an applicant with a technical automotive background to secure an off tools role while still making use of their technical knowledge.

Duties will include:
  • Administering claims and underwriting strategies for Mechanical Breakdown Insurance policies
  • Ensuring the effective and efficient handling of all claims to achieve loss ratio targets as per company budgets
  • Ensure all claims processes are documented
  • Extensive communication with customers, staff, and service providers
  • Provide expert advice to external and internal customers
  • Ensuring effective measures such as parts procurement, authorised repairers, and agreed labour rates are adhered to
  • Ongoing improvements to process effectiveness and efficiency

The skills we seek

The successful applicant will have the following skills, experience, and qualities:
  • Trade qualified light automotive technician is essential
  • Technicians who have already moved into an off tools role are preferred but technicians looking for their first off the tools role will also be considered
  • A balance of technical knowledge, customer liaison skills, and administrative ability are required within this role
  • A team player who can work independently when required
  • Solid computer literacy
  • Attention to detail and solid organisational skills are also critical to this role
  • Training in claims and underwriting procedures as well as internal computer systems will be provided to the successful applicant

In return
  • The successful applicant will be in a 100% off the tools role but will still have the ability to use their extensive automotive technical knowledge on a daily basis
  • You will be part of a dynamic progressive team and earn an attractive salary
  • This is an excellent opportunity to take the next step in your career

How to apply and the closing date

If you are viewing this ad online, the best method of application is to upload your resume through the ‘Apply Now’ section of this ad. This guarantees that both the recruiter and Provident Insurance can view the progress of your application.

Please note:
  • All applications received will be acknowledged upon application
  • All applications will be forwarded to Provident Insurance for review unless otherwise requested

Should you wish to confidentially discuss the role, contact Kim Simpson on +64 9 271 3200 or via Freephone 0800 67 57 47.

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