Administrative Customer Service Support Specialist

Posted 10 September 2025
LocationAuckland
Job type Permanent
DisciplineAdministrationAccounts Payable
Reference42691

Job description

Job reference - 42691
  • Accounts payable/receivable, sales, social media, and service support
  • Adventure campervans sector
  • Seeking a bright, articulate, and professional person with exceptional interpersonal skills and administrative skills
Access 34 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991. Automotive Employment NZ has been awarded Sourcr Automotive Agency of the Year for the second year in a row (2024-2025).
About the employer
This company is a long-established Auckland dealership and a premium adventure campervan and caravan retailer. The state-of-the-art showroom facilities and executive style offices paired with a professional but friendly workplace make this an exceptional work environment.

Their commitment to excellence and customer satisfaction makes them a standout employer for administrative professionals seeking to build a career in this industry.
The role
We're seeking an energised and detail-oriented professional to seamlessly blend administrative expertise with front-line customer engagement.

This multifaceted role combines accounts payable and receivable work, in which you will require previous experience, along with other duties including processing of sales documentation as well as service coordination.

This role may ideally suit someone who thrives in both structured tasks and interactive environments. This is a full time role - 40 hours per week with a degree of flexibility.

Key responsibilities:
  • The role involves a mix of front-line customer interfacing and administration
  • End-to-end accounts payable/receivable processes
  • Social media creation, response, and audience development
  • Reconcile invoices, track payments, and maintain accurate financial records
  • Collaborate with suppliers, clients, and internal teams to resolve queries
  • Customer service and sales support
  • Support service operations with administrative tasks and liaise with customers and the service team regarding work in progress
  • Support sales teams with post-sale follow-ups and documentation and vehicle documentation
  • Process new vehicle sales registrations
  • Flexibility of duties is paramount; there is a wide range of administrative tasks that could also accompany the role
About you
  • Skills: proven experience in accounts payable/receivable or transferrable financial administration skills
  • Strong competency in Microsoft 365 programs and ability to navigate CRM systems
  • A bright articulate, and professional person with exceptional interpersonal skills, confident in front-line roles and detail-driven in administrative tasks is required
  • Bonus: motor industry experience (ideal but not essential)
  • Qualifications and experience: minimum NCEA 2 or equivalent
  • High standards of personal presentation and an engaging, warm style of communication

Remuneration and the opportunity

While remuneration is attractive, the warm, friendly company culture should not be understated in terms of a benefit. The remuneration is scaled fairly and should prove attractive to candidates with the right skills.

The hours are primarily 40 hours per week but some flexibility during peak times may be required. The company is also large enough to grow your career long term for those with the ability to do so.

How to apply
Click the apply section of this ad.

All applications are welcome those from already based in Auckland or looking to relocate to Auckland from elsewhere. You must have the right to live and work in New Zealand.

For more information, contact the team at Automotive Employment NZ Ltd for a confidential discussion. Phone during NZ business hours: Freephone 0800 67 57 47 from landline and mobile. The international landline is +64 9 271 3200

You can also visit the job board on our website to view further vacancies www.automotiveemployment.co.nz/jobs

Jobcorp owned companies include Jobcorp NZ Ltd, Jobcorp Immigration, and Automotive Employment NZ. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.

We partner with organisations committed to inclusive workplaces, where every individual is valued and respected.