A qualified automotive technician with strong experience in diagnostics, repairs, and WOF inspections, recognised for clear communication and a customer-focused approach. Currently responsible for servicing, diagnostics, WOF certifications, and mentoring apprentices while supporting advisors and customers with technical clarity. Frequently ranked among the top performers in technical training programmes and awarded scholarships. Brings strong teamwork, problem-solving skills, and growing capability in EV technology within a safe and positive workshop environment. Wanting to move off tools and continue progressing.