Organised administration professional with strong customer service skills and over 8 years’ experience in service advising, admin, accounts, and warranty management. Skilled in Xero, Crystal Payroll, Hubdoc, and AroFlo, with experience managing invoices, payroll, job cards, and customer communications. Proven ability to build client relationships, handle conflict, and support team efficiency while meeting KPIs. Experienced in warranty claims for major automotive brands and digital marketing support.

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